Q & A

Q: I see many plastic&metl web sites making a lot of nice claims. How do I know who is telling the truth and which are trustworthy to work with?
A:  We only get one chance to give you a good first impression. Our business principle is excellent quality & competitive & best service.That’s the only reason help us survive in the market and drive old customer to repeat orders to us and recommend us to their friends.
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Q: I need several items, but I have never purchased plastic&metal customized before.How do I know what products and sizes I need?
A:60% of customer is new in plastic&metal field. We have a professional team help you to find out what you exact need, you just need to give us designed eng.files with 3DCAD model(.iges/.stp/.step). The engineers will offer you detailed advices very soon.
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Q:What’s the lead time of your products?
A:Usually 3-5 days for prototypes&25-35days for injection project , It depends on different product. during the process time, we are responsible for the quality issues (except the man-made sabotage or other damages made by customer-self).
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Q:Where I can see your products ? 
A:You are always welcomed to visit our factory in China at you convenient time. Alternatively our plastic&metal products have been exporting to around 40 different country and areas. please contact us by E-mail, we’ll show you our existing clients or agent nearest to you.
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Q:What’s the MOQ for my order? 
A:Usually the MOQ is 1pcs, we accept small trial order.  
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For any other question, you are always to contact us at info@panidaprototype.com or submit below contact form.

Email:Sz.strongd@hotmail.com/info@panidaprototype.com